Software support can cover a wide range of activity, but can be generally lumped under “software assistance”. That assistance may be very focused on a specific task, or can be very broad such as in software configuration. This service is generally an “as needed” service and is only used when problems or questions arise and no internal answer is known. This support can address the use of certain tools, problem solving advice, InRoads surface debugging, InRoads roadway modeling recommendations …and so on.