Anyone knows Mark is very passionate about helping others. He is often asked technical questions on the software and being that he thrives on helping others to improve their technical skills, he will often take his time to give a thorough step by step answer.
In our Following in the footsteps of The Zen Dude tech tips, you can follow along with Mark on his journey to solving these problems and hopefully you will achieve a greater enlightenment on the software.
His wealth of practical experience in the private sector using the product and his obvious enthusiasm for the subject is a major strength. He's very patient and has helped with problems/files from my office. 
- Norman
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